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Customer Service Representative

Industry Other
Category Production/Maintenance /Quality
Location Kathmandu, Nepal
Expiry date May 24, 2026 (7 days left)

Job Description

Job Summary

As a Client Service Representative, you will be responsible for understanding client needs and developing effective marketing strategies tailored to their objectives. You will also play a key role in client servicing, campaign execution, and driving new business opportunities.

Job Responsibilities

Planning, formulating and executing marketing, promotion, digital and social media strategies for clients
Client servicing, developing and identifying new businesses
Ensuring that clients’ campaigns are properly planned and executed to deliver against campaign objectives
Selling concepts and creative ideas to clients
Supporting all aspects of projects, from estimating cost, managing budgets, and writing reports for the clients and team members
Ensuring all clients receive quality customer care and liaise with clients and keep them updated with progress

Job Specification

A good understanding of media and digital landscape
Meticulous and with a keen eye for detail
Developing, planning, and executing comprehensive marketing strategies, encompassing ATL, BTL, and digital media initiatives to achieve clients’ business objectives.
Oversee and manage all aspects of marketing campaigns, including media planning, creative development, and performance tracking.
Collaborate with creative and production teams to deliver innovative and impactful campaigns.
Identify and pursue new business opportunities, including pitching creative ideas to potential clients.
Analyze market trends, customer behavior, and campaign performance to refine strategies and ensure continuous improvement.
Mentor a team of marketing professionals to foster creativity, collaboration, and excellence.

Must Have: