Senior HR Manager

Job Description

About Us

Award Global, established in 2005, began as a mortgage business and has since evolved into a one-stop service provider in Australia. Our group and associated companies deliver a wide range of services, including:

• Fund Management
• Property Development, Sales & Management
• Mortgage Broking & Wholesale Lending
• Legal & Immigration Services
  
  

We are committed to building a multicultural brand that stands for exceptional results, quality, integrity, and premium customer service.

At Award Global, we believe the key to success is our people. We continuously coach, support, and empower our team to achieve their best.

Role Overview

The Human Resource Director – HR & Operations will be responsible for leading the people strategy and overseeing day-to-day operations for the Nepal office. This is a senior leadership role that will ensure the organisation scales effectively, operates efficiently, and remains compliant with local regulations while aligning with global standards. The role requires close collaboration with executive leadership and cross-functional stakeholders in Australia.

Key Responsibilities

HR Leadership & Strategy

• Develop and execute HR strategies aligned with business and operational objectives
• Act as a strategic partner to senior leadership on workforce planning, organisational design, and talent development
• Lead performance management, succession planning, and leadership development initiatives
  
  

Talent Acquisition & Employee Lifecycle

• Oversee end-to-end recruitment, onboarding, and workforce planning to support business growth
• Ensure consistent application of performance reviews, learning initiatives, and career development frameworks
• Drive employee engagement, retention, and cultural initiatives
  
  

Employee Relations & Compliance

• Manage employee relations matters, including performance management, grievances, and disciplinary processes
• Ensure compliance with Nepal labour laws, employment regulations, and statutory requirements
• Align local HR policies and procedures with global HR frameworks
  
  

Operations Management

• Oversee day-to-day office operations, ensuring smooth and efficient business functioning
• Manage operational policies, procedures, and internal controls
• Coordinate facilities management, vendor relationships, and administrative services
• Ensure operational readiness to support growing teams and business demands
  
  

Governance, Risk & Reporting

• Support audits, compliance reviews, and internal governance requirements
• Monitor operational and HR risks and implement mitigation strategies
• Provide regular HR and operational reports, insights, and metrics to senior leadership
  
  

Global & Stakeholder Collaboration

• Act as the primary HR and Operations liaison between the Nepal office and the Australian head office
• Collaborate with global teams to ensure alignment in people practices, policies, and operational standards
  
  

Team Leadership

• Lead, mentor, and develop the HR and Operations teams
• Set clear performance expectations and support professional development
  
  

Qualifications

Key Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Master’s degree or professional HR certification is preferred
  
  

Experience

• Minimum 8–10 years of progressive experience across HR and/or Operations functions
• At least 5 years in a senior leadership or management role
• Strong knowledge of Nepal labour laws and operational compliance
• Experience working in a growing organisation or multinational environment is highly desirable
  
  

Skills & Competencies

• Strong leadership and people management skills
• Excellent operational and organisational capabilities
• Strategic thinker with hands-on execution ability
• Strong stakeholder management and communication skills
• High level of professionalism, integrity, and confidentiality
  
  

What We Offer

• Senior leadership role in a growing international operation
• Opportunity to shape both people and operational frameworks
• Exposure to a well-established global mortgage and financial services business
• Long-term career growth within a global organisation
  
  

Skills: leadership,management,compliance,employee relations,collaboration,operations