Outbound Sales Officer
- Industry Other
- Category Sales/Business Development
- Location Kathmandu, Nepal
- Salary Not Disclosed
- Expiry date Sep 06, 2026 (3 days left)
Job Description
Company Description
Gomayu Holidays is a Kathmandu-based travel agency specializing in international holidays to Thailand, Vietnam, Malaysia, Singapore, Bali, Kenya, China, and the Maldives. We handle the full journey - planning, itinerary design, departure coordination, and on-trip support - with a focus on reliable service and real destination expertise.
Role Description
The Outbound Sales Officer is a growth role for someone early in their travel career. You'll respond to enquiries by phone, email, WhatsApp and social media, follow up on leads, and prepare itineraries, costings and quotations under the guidance of senior officers. You'll also assist with visa documentation, hotel bookings, and supplier coordination. We're looking for someone with a foundation in the industry and a genuine willingness to be trained further. Full-time, on-site in Kathmandu, with immediate joining preferred.
Qualifications
- Minimum 1 year of experience in the travel industry; relevant internship or on-the-job training will also be considered
- Bachelor's degree in Travel and Tourism Management, Hotel Management, BBA or a related field
- Basic understanding of package tours, hotels, airlines, visa processes and how a travel agency operates
- Familiarity with popular holiday destinations and what goes into building an itinerary
- Familiarity with CRM or lead tracking tools, or the ability to learn one quickly
- Tech-adaptable - comfortable with MS Office, email, social media and new software tools
- Clear communication in English and Nepali, written and spoken
- Good customer service instincts and patience with client enquiries
- Willingness to be reachable outside regular office hours for urgent guest matters during peak season
- Trainable, dependable, and genuinely interested in a long-term career in travel
Growth & Opportunity
You'll be trained directly by experienced outbound sales professionals and given structured guidance on destinations, costing, and client handling. Junior officers who perform well move into senior sales roles with their own client portfolios.
- Attractive salary plus performance-based incentives from day one
- Travel incentives, including FAM trip opportunities and subsidized international travel as you grow with the team
- Structured destination and product training
