Hub In-Charge (Kohalpur)
- Industry Other
- Category General Management
- Location Kohalpur, Nepal
- Salary Not Disclosed
- Expiry date Aug 23, 2026 (4 days left)
Job Description
Position: Hub In-Charge
Vertical/Department: Parcel
Location: Kohalpur
Job Description:
As a Hub In-charge at Pathao Nepal Pvt. Ltd., the candidate will be responsible for overseeing the day-to-day operations of the assigned hub facility. The role involves managing inbound and outbound shipments, coordinating delivery operations, maintaining operational efficiency, managing delivery personnel, and ensuring compliance with company policies and standard operating procedures.
The Hub In-charge will also play an important role in merchant acquisition and relationship management, ensuring smooth coordination between merchants, delivery personnel, transportation partners, and the central and regional teams.
Key Responsibilities:
- Supervise the day-to-day operations of the hub, ensuring efficient workflow and loyalty to operational procedures.
- Coordinate with the central and regional teams to optimize operational procedures.
- Ensure compliance with company policies, procedures, and quality standards.
- Prepare regular reports on hub performance, including key metrics such as on-time delivery and efficiency.
- Recruit, train, and onboard new delivery personnel, ensuring they are familiar with company policies, procedures, and safety guidelines.
- Address driver concerns, inquiries, and disciplinary issues in a fair and timely manner.
- Provide regular reports and updates to management regarding fleet operations, challenges, and opportunities.
- Reconcile and collect amounts and returned products from a delivery agent.
- Update the status and payment in the delivery sheet and submit the cash to Accounts.
- Create orders in Hermes and 3PL and print stickers.
- Assign pick-up agents to pick up the product from the vendors.
- Receive incoming packages and verify the accuracy of information provided.
- Inside valley product handover to Transportation and Buddha Airlines.
- Conduct market research to identify potential merchants and business opportunities.
- Reach out to potential merchants and present the benefits of partnering with our company.
- Maintain strong, ongoing relationships with acquired merchants to ensure long-term satisfaction and retention.
- Negotiate contract terms and agreements with merchants.
Job Specifications:
- Pursuing or have completed a Bachelor's degree in Management.
- Basic knowledge of Microsoft Office Suite, inventory management, cash handling, logistics coordination, and reporting.
- Strong communication and negotiation skills
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
