Technical Sales Officer

Job Description

Company Description

Hulas Infra is one of Nepal’s rapidly emerging companies in the pre-engineered building (PEB) sector, recognized for its commitment to quality, reliability, and customer satisfaction. The company is progressing toward industry leadership by delivering high-volume projects while maintaining strong technical and service standards.

Hulas Infra places significant emphasis on its people, technology, and innovation. Employees have the opportunity to work in a dynamic and growth-oriented environment that encourages performance, continuous improvement, professional development, and client-focused solutions.

Role Description

The Technical Sales Officer is a full-time, on-site position based in Kathmandu, responsible for driving sales of pre-engineered building solutions through a combination of technical expertise, solution development, and commercial support.

The role involves engaging with prospective and existing clients to understand their project requirements, providing appropriate technical solutions, preparing quotations and technical proposals, and presenting solutions that align with client needs. The Technical Sales Officer will work closely with engineering, estimation, and project teams to ensure accurate specifications, competitive quotations, and smooth coordination throughout the sales process.

The position will provide technical support during both the pre-sales and post-sales stages, including site visits, requirement assessment, solution design, product presentations, technical proposal preparation, and resolution of client queries. The role will also contribute to customer relationship management, market research, competitor monitoring, identification of new business opportunities, and promotional activities.

Key Responsibilities

• Provide pre-sales technical support and develop solutions based on client requirements.
• Conduct client meetings and site visits to understand project requirements and technical specifications.
• Develop appropriate PEB solutions considering technical feasibility, project requirements, cost, and quality.
• Prepare technical proposals, quotations, specifications, and other sales-related documents.
• Present technical solutions and product capabilities effectively to clients, consultants, contractors, and other stakeholders.
• Coordinate with engineering, estimation, production, and project teams to ensure accurate and timely technical and commercial responses.
• Support clients with technical queries during both pre-sales and post-sales stages.
• Build and maintain strong relationships with existing and prospective clients.
• Identify new business opportunities and support lead generation and customer conversion.
• Conduct market research and monitor competitor activities, products, pricing, and market trends.
• Support promotional activities, product demonstrations, exhibitions, and client presentations as required.
• Maintain accurate sales and technical activity records and prepare periodic reports.
• Contribute to continuous improvement of sales processes, technical proposals, and customer solutions.

Key Performance Indicators (KPIs)

• Number and quality of technical proposals prepared.
• Conversion of technically supported leads into successful sales.
• Accuracy and quality of proposed technical solutions.
• Timeliness of quotations, proposals, and technical responses.
• New business opportunities identified and developed.
• Client satisfaction and relationship management.
• Effectiveness of technical presentations and client engagement.
• Contribution to sales targets and overall business growth.

Qualifications & Requirements

• Bachelor’s degree in Civil Engineering, Mechanical Engineering, Construction Management, Architecture, or a related field.
• Minimum 3 years of relevant experience in technical sales, construction, infrastructure, pre-engineered buildings, steel structures, or industrial products.
• Strong technical and sales aptitude, with the ability to understand engineering concepts and translate client requirements into practical solutions.
• Strong analytical and problem-solving skills to assess project requirements and develop solution-oriented proposals.
• Excellent communication, presentation, negotiation, and client-management skills.
• Experience in technical support, solution development, and customer-facing roles.
• Ability to interpret technical drawings, specifications, material requirements, and project-related information.
• Knowledge of construction materials, structural systems, or pre-engineered building solutions will be an advantage.
• Proficiency in MS Office and familiarity with CRM or sales management tools.
• Strong organizational and time-management skills, with the ability to manage multiple projects and client requirements simultaneously.
• Ability to work effectively with cross-functional teams, including engineering, estimation, production, and project teams.
• Willingness to conduct site visits and travel to client locations as required.
• Strong customer-focused approach with the ability to develop long-term professional relationships.