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Settlement Officer

Industry Other
Category Accounting
Location Kathmandu, Nepal
Expiry date Jul 26, 2026 (7 days left)

Job Description

About Odin

ODIN is the global leader in Australian mortgage broking, tax and conveyancing services for Australian expats and overseas investors. We operate an ACL-regulated, TPB-registered multi-practice model spanning mortgages, tax, and conveyancing, with offices in Hong Kong, Singapore, Nepal, and Australia. Our clients are high-income Australian expats making some of the most consequential financial decisions of their lives — we take the trust that implies seriously.

Our Values

At Odin, we operate with high ownership, deep accountability, and an obsession with delivering exceptional customer experiences.

We don't wait to be told what to do. We act like owners, improve every day, and deliver WOW moments for clients and partners. If this resonates with how you approach your work, we'd love to hear from you.

Why Join Odin

Join a fast-growing global business supporting Australian expats through their property journey. Build hands-on expertise in Australian mortgage settlements while working with lenders, conveyancers, brokers and clients and grow into a trusted settlement specialist within a collaborative, technology-enabled team and enjoy competitive benefits.

About The Role

We're looking for a detail-oriented and who has strong learning desire, Settlement Officer to join our team to support the smooth and timely settlement of approved home loans through accurate document handling, client communication, and lender coordination.

Key Responsibilities:

Manage the transition from home loan approval through to settlement by preparing and coordinating all necessary settlement tasks, ensuring loans are ready to settle on time
Liaise effectively with clients, lenders, and conveyancers/solicitors to keep all parties informed and aligned throughout the settlement process
Review, manage, and track home loan documents and clearly explain their contents and requirements to clients
Provide settlement-related support and escalations for internal teams, including Credit Analysts, EMSs, and the Concierge team
Monitor and report settlement progress and performance metrics to the Team Lead, ensuring visibility of milestones
Maintain accurate records, documentation, and settlement tracking
Handle a portfolio of up to 30 active applications, ensuring timely follow-ups and accurate processing

Requirements

Required Experience

Up to 1 year of experience in financial services or mortgage support role
Understanding of the Australian home loan process
Experience liaising with clients, lenders, and conveyancers in a professional and efficient manner

Favorable Experience

Familiarity with settlement procedures for expat clients
Prior involvement in handling urgent escalations or complex settlement cases
Background in supporting cross-functional teams such as Credit Analysts, Loan Processors, or Client Concierge

Qualifications

Bachelor's degree in Accounting, Commerce, or related field

Required Skills

Strong verbal and written communication skills for client interaction and internal collaboration
Proven ability to prioritise and handle multiple settlements simultaneously
Strong problem-solving mindset with the ability to work independently
Detail-oriented, organized, and able to multitask in a fast-paced environment
Strong attention to detail and a commitment to delivering quality work
Excellent attention to detail and strong organizational skills

Benefits