Receptionist
- Industry Other
- Category Hospitality
- Location Kathmandu, Nepal
- Expiry date Jul 12, 2026 (5 days left)
Job Description
Company DescriptionKalash Services Pvt. Ltd., based in Lalitpur, Nepal, is a cutting-edge call center delivering superior inbound and outbound services. The company specializes in offering customized Business Process Outsourcing (BPO) solutions and prides itself on adaptability to meet dynamic customer requirements. With a keen focus on customer satisfaction, Kalash combines advanced technology, well-trained support staff, and world-class infrastructure to provide exceptional service. Dedicated to staying at the forefront of industry trends, the company continually updates its processes and systems to uphold high-quality standards in customer care.
Role Description
The Receptionist is responsible for creating a positive first impression by welcoming visitors, handling front-desk operations, and providing administrative support. This role ensures smooth communication within the organization by managing calls, coordinating visitors, and assisting with day-to-day office activities.
Key Responsibilities
- Greet and welcome visitors, clients, and guests in a professional manner.
- Answer, screen, and direct incoming phone calls.
- Manage the reception area to ensure it is clean, organized, and presentable.
- Receive, sort, and distribute incoming mail, courier deliveries, and packages.
- Schedule appointments and maintain meeting room bookings.
- Maintain visitor logs and issue visitor passes as required.
- Provide basic information to visitors and respond to general inquiries.
- Assist with administrative tasks such as data entry, filing, photocopying, and document preparation.
- Coordinate with internal departments to facilitate smooth communication.
- Monitor and maintain office supplies for the reception area.
- Perform other administrative duties assigned by the management.
- Bachelor's degree or equivalent qualification.
- Previous experience in a receptionist, front desk, customer service, or administrative role is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Professional appearance and positive attitude.
- Good organizational and multitasking abilities.
- Ability to work independently and maintain confidentiality.
- Strong telephone etiquette.
- Time management and problem-solving skills.
- Basic knowledge of office administration and record keeping.
- Ability to handle multiple tasks efficiently in a fast-paced environment
