Merchant Acquisition & Activation Executive

Job Description

Location: Bagdol, Lalitpur 

Vacancy: 05 

Salary: Negotiable

Employment Type: Full-time/Onsite (Field and Office based)

About Company

Karobar App is Nepal’s leading digital ledger and business management platform for MSMEs. We are now launching Briz, a local commerce platform that connects customers with nearby sellers, helping businesses grow digitally while enabling customers to discover and shop from trusted local stores.

Role Overview

As a Merchant Acquisition & Activation Executive, you will play a key role in expanding Briz's merchant network by acquiring, onboarding, and activating local businesses. This is a hybrid role that combines field-based and office-based responsibilities.

In the field, you will visit local shops, build relationships with business owners, demonstrate the value of Briz, and onboard new merchants. From the office, you will follow up with merchants via phone or messaging, provide ongoing support, track activation progress, and ensure merchants remain engaged and responsive on the platform.

The ideal candidate is proactive, target-driven, enjoys interacting with people, and is passionate about helping local businesses grow through technology.

Key Roles and Responsibilities

• Visit local shops and businesses to introduce Briz and its benefits.
• Acquire and onboard new merchants onto the platform.
• Assist merchants with registration, profile setup, and app installation.
• Educate merchants on how to use Briz effectively and respond to customer inquiries.
• Conduct office-based follow-ups through calls, messages, and virtual support to drive merchant activation.
• Build and maintain strong relationships with merchants to encourage long-term engagement.
• Monitor merchant activity and proactively re-engage inactive merchants.
• Meet weekly and monthly acquisition, onboarding, and activation targets.
• Collect merchant feedback and share insights with internal teams to improve the platform.
• Maintain accurate records of visits, onboarding status, follow-ups, and merchant performance.

What We Are Looking For

• Bachelor's degree or equivalent experience.
• Strong communication and interpersonal skills.
• Confident in face-to-face interactions and field sales.
• Self-motivated, target-oriented, and willing to travel locally.
• Comfortable using smartphones and mobile applications.
• Prior experience in sales, business development, merchant acquisition, or customer success is a plus.
• Ability to work independently while collaborating with the team.
• Resilient and rejection-tolerant — this job involves a lot of “no” before each “yes.”
• Having a two-wheeler is preferred

What We Offer Benefits

• Competitive salary.
• Travel & lunch allowance (where applicable).
• Opportunity to work with a fast-growing startup.
• Career growth and learning opportunities.
• Collaborative and impact-driven work environment.
• Festival Bonuses, Accidental and Medical Insurance