Customer Care Executive
Unavailable/others

Position: Customer Care Executive (Recent Job)

  • Category Customer Service
  • Job Location N/AKathmandu District
  • Job Level Entry Level
  • Salary Negotiable
  • Education Level Bachelors
  • Desired Candidate Both(Female, Male)
  • Experience 2 + years
  • Expiry date Jun 16, 2023 (Expired)
  • Vehicle License No
Job Description
  • Manage incoming and outgoing calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
Job Specification
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
This job has been expired on 2023-06-16
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