Customer Service Representative
- No. of Openings 15
- Industry IT & Telecommunication
- Category Customer Service
- Location Pulchowk, Balkumari and Kalimati
- Job Level Junior Level
- Salary Nrs. (23K - 40K) Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Female Only
- Experience 1 + year
- Expiry date Jun 25, 2025 (Expired)
- Skills Customer Service, Interpersonal and Communication Skills, Problem Solving, Sales, Excellent In English Speaking
Job Description
The Customer Service Representative will be responsible for assisting customers and ensuring a positive experience with the company's products. Key responsibilities include:
- Providing customer support through various channels such as phone, email, and chat.
- Staying updated with the company's product offerings, features, and updates.
- Continuously meeting and exceeding customer satisfaction targets.
- Participating in training sessions to enhance skills and knowledge about the product and company.
- Providing feedback to improve customer service processes and procedures.
- Displaying a professional and helpful attitude while representing the company to customers.
Job Specification
- Education Level: Higher Secondary (+2/Intermediate)
- Experience Required: More than 1 year
- Excellent written and verbal communication skills in English and Hindi.
- Excellent active listening skills.
- Excellent interpersonal and rapport-building skills.
- Patient and empathetic attitude.
- Strong time management and organizational skills.
- Adaptability and flexibility.
- Ability to work comfortably in a fast-paced environment.
Additional Notes:
- The company provides training for this position; prior experience is not required.
- Working hours are from 12 PM to 9 PM, with a 1-hour break in between.
- One day off per week; national holidays are off.
This job has been expired
on 2025-06-25
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