The Receptionist will serve as the first point of contact for clients and visitors, ensuring a welcoming and professional environment. The role involves handling front-desk operations, maintaining records related to passport movement, and supporting administrative tasks within the manpower/foreign employment sector.
Key Responsibilities:
Greet and welcome clients and visitors with a friendly and positive attitude.
Maintain proper records of passport entry and passport out with accuracy and confidentiality.
Answer incoming calls and forward them to the appropriate departments.
Manage incoming and outgoing mail, documents, and packages.
Maintain a clean, organized, and professional reception area.
Schedule appointments and meetings for staff members.
Assist with administrative duties such as photocopying, filing, scanning, and data entry.
Maintain and update Excel sheets and documentation records.
Monitor office supply inventory and coordinate orders when necessary.
Provide accurate information to clients regarding company services and procedures.
Ensure smooth communication flow within the organization.
Handle customer inquiries and complaints in a professional and timely manner.
Perform additional duties as assigned by management.
