Masta Kala Crafts is seeking a professional, friendly, and well-organised Receptionist to be the first point of contact for our company. The ideal candidate will manage front desk operations, provide administrative support, and deliver excellent customer service to clients, visitors, and team members. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently in a dynamic work environment.
Key Responsibilities :
- Greet and welcome visitors, clients, and partners in a professional and courteous manner.
- Answer, screen, and direct incoming phone calls promptly and efficiently.
- Handle general inquiries via phone, email, or in person, providing accurate information.
- Maintain a clean, organised, and presentable reception area at all times.
- Receive, sort, and distribute daily mail and deliveries.
- Schedule appointments and coordinate meetings as required.
- Assist with administrative tasks such as filing, data entry, document preparation, and record keeping.
- Coordinate communication between departments when necessary.
- Support office operations to ensure smooth day-to-day functioning.
