Receptionist

Masta Kala Crafts is seeking a professional, friendly, and well-organised Receptionist to be the first point of contact for our company. The ideal candidate will manage front desk operations, provide administrative support, and deliver excellent customer service to clients, visitors, and team members. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently in a dynamic work environment.

Key Responsibilities :

• Greet and welcome visitors, clients, and partners in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls promptly and efficiently.
• Handle general inquiries via phone, email, or in person, providing accurate information.
• Maintain a clean, organised, and presentable reception area at all times.
• Receive, sort, and distribute daily mail and deliveries.
• Schedule appointments and coordinate meetings as required.
• Assist with administrative tasks such as filing, data entry, document preparation, and record keeping.
• Coordinate communication between departments when necessary.
• Support office operations to ensure smooth day-to-day functioning.

Required Qualifications :

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Proven experience as a Receptionist, Front Desk Representative, or in a similar administrative role.
• Strong verbal and written communication skills.
• Excellent organisational and multitasking abilities.
• Professional appearance and positive attitude.
   

Preferred Skills :

• Experience operating office equipment (printers, scanners, telephone systems, etc.).
• Strong customer service orientation with a friendly and approachable personality.
• Basic knowledge of office management procedures.
• Ability to handle multiple tasks while maintaining attention to detail.

What We Offer :

• A supportive and professional working environment.
• Opportunity to grow and develop within the organization.
• Exposure to a creative and culturally rich business environment.