Front Desk Officer

We are seeking a smart, professional, and presentable Front Desk Officer with at least 1 year of experience in a similar front-desk role. The ideal candidate will be the first point of contact for visitors and callers, ensuring excellent communication and a welcoming environment. The role requires strong interpersonal skills, professionalism, and the ability to manage administrative tasks efficiently.

 Key Responsibilities

• Warmly greet and assist visitors and clients in person.
• Handle incoming phone calls and direct them appropriately.
• Manage front-desk operations and ensure the reception area is tidy and inviting.
• Assist with basic administrative duties including data entry, filing, and documentation.
• Maintain records such as CVs, correspondence, and visitor logs.
• Provide excellent customer service and respond to inquiries professionally.
• Assist other teams with coordination and support tasks as required.
• Perform general office duties like mail distribution, scheduling appointments, etc.

• At least 1 year of experience in a receptionist/front-desk position (similar background)
• Smart, well-groomed, confident, and professional appearance
• Good communication skills in English and Nepali (spoken & written)
• Proficient with basic computer skills (MS Office, email, documentation)
• Friendly, courteous, and service-oriented attitude
• Strong organizational and multitasking ability

Preferred:

• Good interpersonal skills and ability to interact with students, parents, partners
• Experience in an educational institution or consultancy environment

Work Hours

• From 7:00 AM onwards (8–9 hours per day)