NP-Sort Operations Team Lead-Logistics

Lead, motivate, and coordinate a team of sort associates during daily operations.
Provide on-the-job training and guidance to new and existing team members.
Oversee daily sorting activities to ensure items are sorted correctly by route, destination, customer, product type, or required criteria.
Ensure sorting processes follow company standard operating procedures.
Identify and resolve bottlenecks, mis-sorts, missing labels, damaged goods, or system errors.
Monitor hourly productivity and ensure team targets are achieved.
Escalate issues that may impact productivity, service levels, or customer satisfaction.
Support shift planning and resource allocation based on volume forecasts.
Monitor team attendance, punctuality, and performance.
Ensure all team members follow safety rules and use required personal protective equipment.
Monitor basic condition of sorting equipment such as conveyors, scanners, printers, cages, trolleys, and labeling systems.

Job Requirements