Business Operations & Client Coordination Officer

Job Description

Business Operations & Client Coordination Officer

Job Summary

The Business Operations & Client Coordination Officer is responsible for managing client relationships, hospital coordination, contract administration, billing, quotation preparation, project coordination, payment collection, and business development activities. The role ensures smooth operational processes while maintaining excellent communication with hospitals, vendors, and internal teams.

Key Responsibilities

Contract & MOU Management

• Maintain and renew MOUs and AMC agreements.

• Prepare MOU drafts and coordinate approvals.

• Maintain physical and digital contract records.

Billing & Payment Coordination

• Manage AMC billing schedules.

• Coordinate invoice preparation with Accounts.

• Send invoices and supporting documents.

• Follow up on outstanding payments and update payment records.

LIS Project Coordination

• Coordinate LIS projects with hospitals, vendors, and the technical team.

• Prepare quotations, obtain Purchase Orders, and coordinate project billing.

• Monitor project completion and payment recovery.

Quotation Management

• Prepare quotations based on client requirements.

• Coordinate pricing approvals.

• Submit quotations and conduct follow-ups.

Client & Business Development

• Contact prospective hospitals and clients.

• Promote company products and software solutions.

• Schedule meetings, demonstrations, and follow-ups.

• Maintain lead and client records.

Accessories & Daraz Operations

• Coordinate accessories quotations, billing, and deliveries.

• Manage Daraz product listings and order processing.

Documentation & Reporting

• Maintain accurate records of contracts, quotations, invoices, payments, and project documents.

• Prepare operational reports and update tracking sheets.

Meeting Coordination

• Schedule weekly meetings.

• Prepare and circulate meeting minutes.

• Track progress on action items.

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Qualifications

• Bachelor's degree in Business Administration, Management, Marketing, IT, Healthcare Management, or a related field.

• Fresh graduates are encouraged to apply.

• Experience in operations, client coordination, or healthcare is an advantage.

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Skills

• Excellent communication and interpersonal skills.

• Strong organizational and documentation abilities.

• Good negotiation and follow-up skills.

• Proficient in Microsoft Office and Google Workspace.

• Ability to manage multiple tasks and work independently.

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Vehicle & Travel Requirements

• Must own a motorcycle or scooter with a valid driving license.

• Willing to travel to clients, and vendors

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Salary: 25000

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Location: Lazimpat