Front Desk & Social Media Specialist
- Industry Other
- Category Customer Service
- Location Kathmandu, Nepal
- Expiry date Mar 27, 2025 (Expired)
Job Description
About Us:
Guru - The Pathfinder is an overseas education consultancy offering a comprehensive “One Stop Solution” for students. We are dedicated to supporting students from their first interaction with us to their first day at their dream university.
Key Responsibilities:
· Welcome visitors, clients, and guests with professionalism.
· Manage phone calls, inquiries, and appointment scheduling.
· Ensure the front office area is organized and welcoming.
· Perform administrative tasks like data entry and document filing.
· Monitor and respond to customer inquiries on social media platforms.
· Conduct market research to stay updated on trends in social media and the education industry.
· Promote Guru across platforms such as TikTok, Instagram, and Facebook.
· Address customer concerns, feedback, and complaints effectively.
Qualifications:
· Bachelor's degree (completed or ongoing).
· Strong communication, organizational, and customer service skills.
· Proficient in social media platforms (Facebook, Instagram, WhatsApp, TikTok) and basic Excel.
· Ability to manage customer inquiries, appointments, and track social media interactions.
· Detail-oriented with strong problem-solving skills and multitasking abilities.
· Eagerness to learn and grow professionally.
Why Join Us?
· Competitive salary
· Training & career development opportunities
· Growth-oriented and rewarding career path
· Contribute to a rapidly growing global education brand
· Gain hands-on experience in social media management
Ready to make an impact? Join us and help shape the future of student success!
