Sales & Customer Service Assistant
- No. of Openings 7
- Industry Manufacturing
- Category Customer Service
- Location Chamati, Kathmandu
- Job Level Junior Level
- Salary Nrs. (Rs. 18,000 – Rs. 25,000 + Incentive) Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Apr 17, 2025 (Expired)
- Skills Customer Service, Sales and Marketing, Interpersonal and Communication Skills, Customer Feedback Analysis, Target Driven, Negotiation, Computer Skills
Job Description
Job Summary:
We are looking for a motivated Sales & Customer Service Assistant to join our team. The ideal candidate will be responsible for driving sales, handling customer inquiries, managing store operations, and assisting in stall setups when required. This role offers a fixed salary along with attractive commission incentives based on performance.
Key Responsibilities:
- Engage with customers to understand their needs and recommend suitable products/services.
- Generate leads and convert them into sales through direct interaction, calls, and follow-ups.
- Handle customer inquiries, provide product information, and resolve complaints efficiently.
- Maintain strong customer relationships and ensure repeat business.
- Achieve and exceed sales targets set by the company.
- Assist in managing store operations, including inventory handling and organization.
- Assist in managing store operations, including inventory handling and organization.
- Keep records of customer interactions, sales, and feedback to improve service quality.
- Collaborate with the team to develop sales strategies and promotions.
Job Specification
Education: Minimum High School/Diploma/Bachelor’s degree preferred.
Experience: 0-2 years of experience in sales or customer service (Freshers with strong communication skills are welcome).
Skills:
- Strong sales and negotiation abilities.
- Excellent communication and interpersonal skills.
- Customer-focused with problem-solving abilities.
- Ability to work in a target-driven environment.
- Basic computer skills for record-keeping and email communication.
- Flexibility to assist in store and stall operations as needed.
Perks & Benefits:
- Attractive commission structure based on sales performance.
- Growth opportunities within the company.
- Training and skill development programs.
About Company
Founded in 2018, Masta Kala Crafts is a Kathmandu-based brand that blends Nepal’s rich cultural artistry with modern design. We s...
Founded in 2018, Masta Kala Crafts is a Kathmandu-based brand that blends Nepal’s rich cultural artistry with modern design. We specialize in customizable gifts and home décor products that create meaningful emotional connections. As a growing premium gifting brand, we are focused on strengthening our market presence through strong sales strategy, branding, and partnerships.
