Talecaller Executive

Key Responsibilities: 

• Call existing customers to maintain relationships and provide product updates.
• Contact potential customers to introduce company products.
• Explain features and benefits of products such as tubular batteries, automotive batteries, air coolers, and e-rickshaw batteries.
• Identify potential leads and pass them to the sales team.
• Maintain records of calls, customer responses, and follow-ups.
• Update customer database regularly.
• Respond to customer enquiries politely and professionally.
• Handle complaints and provide basic support.
• Good communication skills in Nepali and Hindi (English is a plus).
• Basic knowledge of sales or customer service.
• Basic computer knowledge.
• Positive attitude and confidence while speaking with customers.

• Minimum High School (10+2); Bachelor’s degree preferred

• Relevant training in sales or communication is a plus.

• Freshers can apply (with strong communication skills).

• Prior experience in telecalling, customer service, or sales is an advantage.

• Excellent verbal communication skills in [local language + English if needed].

• Persuasive and convincing personality.

• Active listening skills to understand customer needs.

• Basic computer literacy, including MS Office and CRM software.

• Ability to handle objections and resolve queries professionally.