Branch Coordinator
- No. of Openings 10
- Industry ISP
- Category Sales/Business Development
- Job Level Mid Level
- Education Level Bachelors
- Desired Candidate Male Only
- Experience 1 + year
- Expiry date Mar 30, 2026 (13 days left)
- Skills Communication, Communication and teamwork skills, Leadership, Ability to multitask, Creativity and Critical thinking
Job Description
The Branch Fiber Head / Branch Coordinator is responsible for overseeing the branch’s fiber network operations, including installation, maintenance, and connectivity performance. The role involves leading technical teams, coordinating installation projects, ensuring network reliability, managing branch operations, and maintaining high customer satisfaction while supporting sales and growth initiatives.
Key Responsibilities
Branch & Operations Management
- Lead branch fiber operations and ensure alignment with company goals and service standards.
- Plan and implement strategies for fiber network expansion and maintenance.
- Coordinate with internal departments to ensure smooth branch operations.
Fiber Network Installation & Maintenance
- Oversee planning, scheduling, and execution of fiber optic installations.
- Ensure installations are completed on time and meet quality standards.
- Monitor network functionality and implement preventive maintenance to minimize downtime.
- Troubleshoot and resolve connectivity issues with technical teams.
Team Leadership
- Lead, supervise, and mentor fiber technicians and technical staff.
- Conduct performance evaluations and provide training and development support.
- Ensure teams follow operational and safety guidelines.
Customer Service & Support
- Coordinate with customer support teams to resolve technical complaints.
- Ensure timely and effective solutions to connectivity issues.
- Maintain strong customer satisfaction through efficient service delivery.
Safety & Compliance
- Ensure all fiber installation and maintenance work follows safety standards and regulations.
- Maintain a safe working environment for all field and technical staff.
Branch Administration
- Manage branch assets, inventory, generator and power supply systems.
- Ensure proper cleanliness and hospitality standards at the branch.
- Handle incident coordination and support staff operational requirements.
Cash & Financial Handling
- Ensure customer payments collected at the branch are properly recorded and deposited on time.
- Maintain petty cash records with valid PAN/VAT bills and control branch expenses.
- Coordinate with the finance department for petty cash settlements.
Market & Business Support
- Identify opportunities for expanding fiber services in the market.
- Support marketing and sales teams with technical insights to improve customer conversion.
Job Specification
- Bachelor’s degree in IT, Telecommunications, Management, or a related field.
- Experience in fiber network operations, telecommunications, or branch operations is preferred.
- Strong leadership, coordination, and problem-solving skills.
- Good communication and customer service abilities.
- Ability to manage multiple tasks and teams effectively.
About Company
Classic Tech is leading Internet Service providers in Nepal. Established in 2009 , the company has always been working for the benefit of its consu...
Classic Tech is leading Internet Service providers in Nepal. Established in 2009 , the company has always been working for the benefit of its consumers and the public as well. Classic Tech aims as Best Internet Service Provider In Nepal with services ranging from retail , Soho to corporate packages . The goal of the company is to provide reliable and effective internet facilities to maximum people at absolutely minimum cost. The company entertains more than 3 Lakhs active users and is providing services to the people of 74 districts through its 104 outlets.
Classic Tech has also been one of the most desired and wanted workplaces for job seekers. As we all know the employment situation of the country, Classic Tech has been contributing largely to helping people earn bread for their families. Being one of the largest ISP Companies in the country, Classic Tech provides employment to more than 1500 people.
Classic Tech provides a competitive salary scale and being one of the few private companies to provide SSF facility to its staff is also one of the major reasons, why Classic Tech gets a lot of job applications. The company believes in a fair and transparent hiring policy, by which we mean, providing opportunities to deserving candidates.
Classic Tech has various working departments such as Accounts, Sales, admin, customer service, technical, digital marketing, corporate team, and so on. The company provides jobs to fresher to experience based on the need and vacancies in the company.
Benefits like competitive salary, social security fund, overtime payment, fuel, and maintenance attract motivated and keen job seekers from the market. In today’s corporate and competitive world, finding suitable and motivated employees out of the available lot is like fishing in a large pond. The HR team of the company works tirelessly for providing the best human resources to the company and to provide equal and fair opportunities to deserving candidates.
Classic Tech also believes in keeping hold of its valuable employees and making sure they feel secure sound and cared for by the company whenever they are in need. Organizing refreshment programs, training, and improvement sessions, and paid leave facilities also are the reason why Classic Tech Pvt. Ltd. Is the most searched and desired workplace.
