PC Sales Expert
- Industry Other
- Category Customer Service
- Location Kathmandu, Nepal
- Salary Not Disclosed
- Expiry date Oct 04, 2026 (7 days left)
Job Description
Company Description Kunyo.co, founded in 2015, is a leading online retailer in Nepal focused on delivering outstanding customer experience, genuine products, and nationwide fulfillment. The company operates a state-of-the-art website with integrated payment systems and aims to become the industry leader in game keys, gaming services, and gift cards over the next decade. Kunyo.co prioritizes strong partnerships through better services, broader choices, and competitive prices. With an intuitive user interface and extensive payment options, Kunyo.co makes online shopping hassle-free, convenient, and instantaneous for customers across the country.Role Description The PC Sales Expert is a part-time, hybrid role based in Kathmandu, with flexibility for some work from home. This role involves assisting customers in selecting PCs, components, and peripherals that match their needs, preferences, and budgets, both online and in person. The PC Sales Expert will respond to inquiries via chat, phone, and email, provide clear product information, and guide customers through the purchasing process. Day-to-day tasks include maintaining up-to-date knowledge of PC hardware and gaming trends, supporting promotional campaigns, coordinating with the operations team on stock availability, and ensuring a smooth and positive customer experience. The role also includes documenting customer feedback, suggesting improvements to product offerings, and representing Kunyo.co’s brand values in every interaction.
Qualifications
- Strong customer-focused skills, including Customer Service and Customer Experience, with the ability to handle inquiries and resolve issues effectively.
- Proven Retail Sales and Sales skills, ideally in electronics, PCs, or gaming products, with a track record of meeting or exceeding sales targets.
- Excellent Communication skills, both written and verbal, to engage with customers across multiple channels in a clear and professional manner.
- Good understanding of PC hardware, gaming systems, and related accessories, with the ability to explain technical details in simple terms.
- Comfort working in a hybrid environment in Kathmandu, with reliable internet access for remote tasks.
- Basic computer literacy and familiarity with e-commerce platforms, CRM tools, and online payment systems.
- Ability to work collaboratively with cross-functional teams and manage time effectively in a part-time schedule.
- Prior experience in online retail or tech/gaming industry is an advantage; relevant training or coursework in IT, electronics, or business is beneficial.
