Front Office Assistant
- Industry Other
- Category Hospitality
- Location Ilam, Nepal
- Salary Not Disclosed
- Expiry date Aug 23, 2026 (4 days left)
Job Description
Vasista Hospitality is a data-driven hotel consultancy and management firm operating in India and Nepal.
Units in Ilam, Nepal
Easton Blue and Accom Hotel.
Position - Front Office Assistant
Key Duties and Responsibilities
Guest Services:
Welcome visitors with a warm greeting, manage room assignments, and complete fast check-in or check-out procedures.
Communication:
Answer phone calls, reply to emails, route messages, and provide details on hotel amenities or local attractions.
Administrative Support:
Maintain accurate logs, update room status data, and assist the front office manager with reports.
Department Coordination:
Work closely with housekeeping to report ready rooms, and coordinate with maintenance or food and beverage teams for special guest needs.
Financial Handling: Process cash or card transactions, post charges, and manage safe deposit boxes.
Essential Skills Needed
Clear verbal and written communication abilities
Strong customer service and conflict resolution mindset
Good computer literacy and familiarity with hotel property management systems (PMS)
Excellent multitasking and organization under busy conditions
Professional grooming and a welcoming demeanor
Qualifications - BHM or DHM
Minimum one year of experience in same position
