Client Service Executive (Digital Marketing Agency)
- Industry Other
- Category Digital Marketing
- Location Kathmandu, Nepal
- Expiry date Aug 09, 2026 (7 days left)
Job Description
We are looking for a proactive and client-focused Client Service Executive with 2–3 years of experience to manage client relationships, coordinate marketing campaigns, and ensure the successful execution of digital projects. Prior experience in a Digital Marketing Agency is highly preferred.
Key Responsibilities- Serve as the primary point of contact for clients, ensuring timely communication and support.
- Manage client inquiries, concerns, and requests through phone, email, and meetings.
- Coordinate with creative, content, and marketing teams to ensure timely delivery of campaigns.
- Build and maintain long-term relationships with clients and understand their business objectives.
- Develop and present marketing plans and campaign strategies to clients.
- Monitor ongoing campaigns and ensure deliverables are completed according to schedule.
- Manage clients' social media activities and coordinate monthly performance reports.
- Identify opportunities for business growth through client referrals and upselling.
- Achieve monthly and annual client servicing KPIs.
- Pursuing or have completed a Bachelor's degree in Marketing, Business Administration, or a related field.
- 2–3 years of experience in a Client Service, Account Executive, or Client Relationship role.
- Previous experience in a Digital Marketing Agency is preferred.
- Excellent communication and presentation skills in English.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Strong client relationship, coordination, and problem-solving skills.
- Ability to manage multiple client accounts and meet deadlines in a fast-paced environment.
