Sales Officer

Job Description

Job Description

Our Client, G.P.G Services is looking for motivated and confident Sales Officers to join our growing team supporting the Australian renewable energy market.

In this role, you'll engage directly with residential customers across Australia, helping them understand Australian Government energy rebate programs and recommending suitable energy-efficient solutions, including Heat Pumps, Solar PV Systems, Battery Storage Systems, and Reverse Cycle Air Conditioning solutions.

Key Responsibilities

• Contact qualified warm leads who have submitted enquiries through social media or online campaigns.
• Conduct outbound calls and follow up with prospective B2C customers to generate sales opportunities.
• Assess customers' eligibility for Australian Government energy rebate and upgrade programs.
• Recommend suitable Heat Pump, Solar PV, Battery Storage, and Reverse Cycle Air Conditioning solutions based on each customer's needs.
• Explain product features, available government incentives, pricing, and finance options (where applicable).
• Schedule appointments or close sales, depending on the assigned campaign.
• Handle customer objections professionally, build trust, and guide customers through the sales process.
• Maintain accurate customer records using the company's CRM system.
• Achieve individual and team sales targets while delivering an outstanding customer experience.
• Ensure all customer interactions comply with Australian regulations and internal company policies.
  
  

Job Specification

• Bachelor's degree in any discipline or equivalent practical experience.
• Minimum 1 year of experience in B2C sales, telemarketing, telesales, inside sales, call centre, customer service, recruitment, business development, BPO/outsourcing, or a similar customer-facing role.
• Excellent spoken English with a clear and neutral accent, suitable for communicating with customers in Australia, the UK, the USA, or Canada.
• Strong communication, negotiation, persuasion, and objection-handling skills.
• Confidence in speaking with customers over the phone and building rapport.
• Comfortable working Monday to Friday, 6:00 AM – 2:00 PM (NST).
• Basic computer proficiency and the ability to use CRM systems.
  
  

Education Note

• Candidates who are currently pursuing a Bachelor's degree, have completed a Diploma or 10+2 (Higher Secondary), and possess relevant sales or customer service experience are also encouraged to apply.
  
  

Preferred Qualifications: The following will be an advantage

• Previous experience selling to customers in Australia, the UK, the USA, or Canada.
• Experience in renewable energy, solar, utilities, telecommunications, insurance, home improvement, or BPO sales.
• Knowledge of Australian customer service standards.
• B2C sales experience.
  
  

Compensation & Benefits

• Competitive salary ranging from NPR. 25,000-35,000, based on experience and skills.
• Attractive uncapped commission with excellent earning potential.
• Performance-based salary reviews.
• Five-day work week (Monday–Friday), with weekends off.
• Dashain Bonus in accordance with company policy and applicable labour laws.
• Paid annual leave, including Casual Leave, Sick Leave, and other statutory leave as per company policy.
• Comprehensive product and sales training.
• Clear career progression opportunities within a fast-growing company.
• A supportive, collaborative, and performance-driven work environment.
• Performance-based incentives and employee recognition programs.
  
  

Who Should Apply?

• We're looking for motivated individuals who enjoy interacting with people, thrive in a sales-driven environment, and are eager to build a rewarding career while working with the Australian market.
  
  

Note: Applications will be reviewed on a rolling basis. Early applications are encouraged. Only shortlisted candidates will be contacted.

Skills: sales,air,solar,energy,air conditioning,b2c,customer,customer service