Prepare and implement comprehensive business plans for the Commercial Vehicle EV segment covering Sales, Service, Spare Parts, Charging Infrastructure, and Business Development to achieve short-term and long-term company objectives.
Lead the establishment and overall setup of the EV commercial vehicle business including operational structure, dealership network, workshop setup, staffing, systems, and standard operating procedures.
Develop annual sales targets, operating plans, marketing strategies, and capital budgets for the EV business and monitor performance against approved plans.
Conduct market research and forecast industry trends, market potential, competitor activities, government policies, and EV adoption trends to formulate effective business strategies.
Identify new business opportunities, partnerships, fleet customers, institutional sales opportunities, and expansion possibilities for commercial EV products and related services.
Ensure timely procurement, import coordination, logistics management, and delivery of vehicles, spare parts, batteries, and related equipment.
Develop pricing strategies for vehicles, spare parts, service packages, and annual maintenance contracts with the objective of profitability and customer satisfaction.
Build and lead the complete business team including Sales, Service, Spare Parts, Technical Support, Operations, and Administration functions for the EV segment.
Recruit, train, motivate, and evaluate employees. Define responsibilities, set KPIs, monitor performance, and identify training and development requirements.
Oversee daily business operations and ensure smooth coordination among departments for efficient and customer-focused operations.
Develop and implement standard operating procedures, reporting systems, and business processes to ensure operational efficiency and compliance with company standards.
Monitor business performance including sales achievement, profitability, receivables, customer satisfaction, inventory management, and operational productivity, and submit periodic reports to management.
Ensure effective receivable management and coordinate with customers, financial institutions, and internal departments for timely collections and payment recovery.
Manage spare parts inventory and ensure optimum stock availability to support uninterrupted after-sales service operations.
Coordinate with government authorities, financial institutions, charging infrastructure providers, and regulatory bodies regarding EV-related policies, approvals, incentives, and compliance requirements.
Ensure implementation of company policies, legal compliance, safety standards, and operational guidelines across all EV business functions.
Provide strategic advice and business recommendations to management regarding expansion plans, investments, new product opportunities, and future growth of the EV commercial vehicle segment.
Build and maintain strong relationships with OEMs, suppliers, dealers, fleet operators, corporate clients, and other stakeholders to strengthen business growth and market presence.
Monitor customer feedback, market response, and service quality to ensure high levels of customer satisfaction and continuous business improvement.
Handle overall business administration, operational expenditures, procurement activities, and financial discipline within approved budgets and company policies.
