IT Lead – Automation & Cybersecurity

Job Description

ABOUT INVESTOR FRIENDLY CPA® 

INVESTOR FRIENDLY CPA® is a US-based purpose-driven organization committed to excellence in strategic tax consulting, operational effectiveness, and talent solutions. With a focus on delivering impactful results for clients across the real estate industries, we support businesses with innovative tax planning strategies and people-centered practices. Our team operates with a shared vision, to be a trusted partner in driving sustainable relationships and organizational success. 

Can you relate to the values we stand for? 

At IFC, our culture is built on teamwork, accountability, professionalism, continuous improvement, self-improvement, and a genuine desire to make a difference. We believe in taking ownership of our work, collaborating to achieve shared goals, and striving to grow every day, both as individuals and as an organization. If these values align with your own, we’d love to hear from you. 

Why Join INVESTOR FRIENDLY CPA®? 

At IFC, we’re not just building careers; we’re building futures. As a purpose-driven organization, we believe in empowering individuals to grow, lead, and make an impact. This is more than just a job, it’s an opportunity to be part of a company where your ideas matter and your growth is a priority. As a member of the IFC team, you’ll: 

• Be Part of a Visionary Team: Join a forward-thinking, impact-driven company that partners with organizations to solve complex business and people challenges. 
• Collaborate Globally: Work with high-performing teams and dynamic professionals across departments and regions in a culture that values knowledge-sharing and innovation. 
• Grow with Purpose: Advance your career through continuous learning, internal mobility, and leadership development initiatives designed to help you reach your full potential. 
• Thrive in a People-First Culture: Be part of a workplace that values well-being, inclusion, and recognition. We believe that when people feel valued, great things happen. 
• A Vision for the Future: Join a company that's evolving. As we scale, we remain committed to sustainability, innovation, and long-term value - for our clients, our people, and the communities we serve. 

About the Job  

Title: IT Lead – Automation & Cybersecurity 

Department: IFC 

Location: Jhamsikhel, Lalitpur 

Employment Type: Permanent 

ROLE OVERVIEW 

The IT Lead – Automation & Cybersecurity is a senior, hands-on technology leader responsible for architecting, managing, and securing the firm’s end-to-end IT ecosystem. This role blends deep expertise in automation, systems architecture, and cybersecurity to drive operational efficiency, safeguard sensitive client data, and ensure compliance with SOC 2 and other regulatory standards. 

KEY RESPONSIBILITIES 

1. Automation & Systems Architecture 

• Design and implement scalable automation across accounting, tax, HR, onboarding, and operational workflows.  
• Optimize processes using platforms such as Monday.com, Jira, Trainual, Zapier, Power Automate, APIs, and cloud-based systems.  
• Reduce manual effort, minimize errors, and improve turnaround time through intelligent system design.  

2. CRM, Workflow & Knowledge Platforms 

• Own the configuration, governance, and optimization of CRM and internal workflow systems.  
• Ensure seamless integration between CRM, document management, accounting software, and communication tools.  
• Maintain structured SOPs, system permissions, and automation logic within platforms like Trainual.  

3. Cybersecurity & Data Protection 

• Lead cybersecurity strategy, operations, and risk mitigation initiatives.  
• Manage identity and access control, endpoint protection, and cloud security environments.  
• Monitor threats, conduct vulnerability assessments, and lead incident response efforts.  
• Ensure protection of sensitive financial and client data in alignment with data privacy standards.  

4. SOC 2 Compliance 

• Own and drive the firm’s SOC 2 compliance program from scoping through audit completion.  
• Design and implement controls aligned with SOC 2 Trust Services Criteria (Security, Availability, Confidentiality, Processing Integrity, and Privacy).  
• Maintain continuous compliance by monitoring control effectiveness and managing evidence collection.  
• Act as the primary liaison for external auditors and coordinate cross-functional audit readiness.  
• Identify and remediate compliance gaps through risk assessments and internal control testing.  

5. IT Operations & Infrastructure 

• Oversee cloud infrastructure, user devices, networks, and SaaS platforms.  
• Manage backups, disaster recovery, and business continuity planning.  
• Ensure system uptime, reliability, performance, and scalability.  

6. Governance, Compliance & Documentation 

• Define and enforce IT policies, security standards, and best practices.  
• Support internal audits and regulatory compliance initiatives.  
• Maintain comprehensive technical documentation, SOPs, and system governance frameworks.  

7. Leadership & Collaboration 

• Serve as the primary technology advisor to leadership and cross-functional teams.  
• Train and enable teams on secure and efficient system usage.  
• Collaborate with operations, accounting, and advisory teams to align technology solutions with business needs. 

Core Competencies & Skills 

• Strong ownership of IT systems, cloud/SaaS environments, and end-to-end technology operations.  
• Expertise in workflow automation, system integrations, and process optimization.  
• Hands-on experience with Monday.com, Trainual, Jira, Zapier, Power Automate, Make, and APIs.  
• Solid understanding of cybersecurity principles including access control, data protection, incident response, and risk management.  
• Proven experience executing SOC 2 compliance programs, including control design, evidence collection, and audit coordination.  
• Automation-first and security-by-design mindset in regulated environments.  
• Strong leadership with a hands-on, execution-focused approach.  
• Ability to translate business requirements into scalable technical solutions.  
• Excellent documentation, SOP creation, and governance capabilities.  
• Strong communication skills with both technical and non-technical stakeholders. 

Preferred Qualification & Experience 

• Bachelor's degree in information technology, Computer Science, Information Systems, or equivalent experience.  
• 5–7+ years of hands-on experience managing IT systems, automation, cloud/SaaS environments, and cybersecurity operations.  
• Minimum 2 years of experience leading or supervising IT teams.  
• Experience managing or contributing to SOC 2 Type I or Type II audits.  
• Familiarity with SOC 2 Trust Services Criteria and AICPA guidelines; knowledge of ISO 27001 or NIST CSF is a plus.  
• Experience in accounting firms, financial services, fintech, or professional services is highly preferred.  
• Exposure to data privacy regulations such as GDPR, CCPA, or HIPAA.  
• Prior experience in roles such as IT Lead, Systems Architect, Security Engineer, Compliance Manager, or Automation Manager. 

What We Offer: 

• Competitive salary and performance-based bonuses. 
• Flexible working hours and remote work options. 
• Opportunities for professional growth and skill development. 
• A collaborative and inclusive work environment. 
• Comprehensive benefits package (health insurance, paid time off, etc.) 

Why Join Us? 

• Opportunity to work with a dynamic and innovative team. 
• Competitive salary and benefits package. 
• Flexible working hours and remote work options. 
• Professional development and learning opportunities. 

Why Choose Us? 

At INVESTOR FRIENDLY CPA®, we believe in investing in the well-being, professional growth, and success of our employees. Our workplace culture fosters mutual respect, collaboration, and open communication. When our employees thrive, our company thrives. Join us and experience a workplace designed for your growth and happiness! 

Comprehensive Employee Benefits 

Our benefits package is crafted to ensure our employees feel valued, supported, and empowered from day one. 

Core Benefits 

• Five-Day Workweek: Enjoy weekends off, fostering work-life harmony compared to the standard six-day workweek in Nepal. 
• Flexible Working Hours: Customize your schedule to balance productivity and personal commitments. 

Office Perks 

• Nutritious Office Meals: Daily chef-prepared, wholesome meals. 
• Unlimited Snacks and Coffee: Stay energized throughout the day. 
• Leave Policies: Thirteen Days of Exclusive Leave: Generous leave options to recharge and stay productive. 
• Birthday Celebrations and Gifts: Celebrate your special day with personalized gifts and vouchers. 

Additional Benefits for Full-Time Employees 

• Provident Fund: Retirement fund contributions to secure your future. 
• Insurance Coverage: 
• Accidental Insurance: Coverage up to Rs. 1,500,000 for accidental incidents. 
• In-Hospitalization Coverage: 
• Coverage up to Rs. 200,000. 
• Family floater option for either parents or spouses and two children. 
• Anniversary Bonuses: Celebrate your work anniversaries with special bonuses. 
• Festival Bonuses: Enjoy bonuses during major festivals. 
• Company-Paid Higher Education Sponsorship: 
• Sponsorship for degrees in Finance, Accounting, or an MBA with a five-year commitment. 
• Paid Training and Certification: Opportunities to enhance your skills through courses like: Digital Marketing Course, Video Editing Course, Enrolled Agent exam preparation 

Workplace Culture 

• International Standards: Experience a diverse and inclusive workplace with global standards. 
• Team Building Activities: Regular events to strengthen collaboration and camaraderie. 
• Referral Bonus: Earn rewards for introducing talented individuals to our team. 

How to Apply 

Interested candidates are encouraged to submit their application via a form link shared in the LinkedIn career page of INVESTOR FRIENDLY CPA®