Support Manager
- No. of Openings 5
- Industry IT & Telecommunication
- Category General Mgmt. / Administration
- Location Madhyapur Timi, Bhaktapur District
- Job Level Senior Level
- Salary Nrs. Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Apr 30, 2026 (14 days left)
- Skills Technical Support, Administration, Team Leadership, Competent, Hardworking and Reliable
Job Description
Job Purpose:
The Support Manager will play a key role in ensuring smooth day-to-day operations by managing communication, coordinating between departments, and supporting strategic and administrative functions. This role requires strong organizational skills, attention to detail, and the ability to manage teams effectively.
Key Responsibilities:
Manage daily communication, reporting, and maintain accurate Excel trackers
Support management in strategy execution, budgeting, and vendor/partner negotiations
Lead, mentor, and supervise team members; assign tasks and monitor performance
Coordinate cross-departmental activities to ensure efficient workflow
Conduct market, competitor, and industry research to support business decisions
Draft, review, and manage professional communications, proposals, and reports
Identify operational gaps and recommend process improvements
Ensure timely completion of tasks and maintain high operational standards
Job Specification
Educational Qualification:
Bachelor’s degree in Business Administration or a related field
Experience:
Minimum 2 years of experience in business support, operations, or a managerial role
Experience in the restaurant or tech industry will be an added advantage
Knowledge & Skills:
Strong proficiency in Microsoft Excel and reporting tools
Good understanding of business operations and basic financial concepts
Excellent written and verbal communication skills (email handling, reporting, documentation)
Team management and leadership capabilities
Strong organizational and multitasking skills
Personal Attributes:
Reliable, proactive, and detail-oriented
Fast learner with a strong work ethic
Flexible, coachable, and adaptable to changing environments
Team-oriented mindset with a collaborative approach
Growth-driven attitude with a willingness to take initiative
About Company
Building the Future of Digital InnovationAt JiwanTech, we don’t follow digital trends — we create them. We are a fo...
Building the Future of Digital Innovation
At JiwanTech, we don’t follow digital trends — we create them. We are a forward-thinking technology company committed to transforming bold ideas into powerful, scalable digital ecosystems. By combining strategic intelligence, advanced technology, and human-centered design, we build products that don’t just function — they lead, disrupt, and grow businesses.
Our focus goes beyond development. We engineer performance. We create experiences. We drive measurable business transformation. From vision to execution — and beyond — we take full ownership with confidence and accountability. Every project reflects our commitment to excellence, innovation, and long-term value creation. We believe the future belongs to those who build it.
