Front Desk Officer

Full Time
Innovative Infinity IT Solutions
Tripureshwar, Kathmandu District Customer Service Jul 12, 2026 (13 days left)

Salary

Nrs. 25K-30K Monthly (Negotiable)

Job Overview
Openings 2
Industry Manpower and Recrutiment Agency
Category Customer Service
Job Level Junior Level
Education Intermediate (+2)
Experience 6 months
Job Shift Day
Gender Both
Required Skills
Basic computer knowledge CRM (Customer Relationship Management) Email Handling Greet and assist customers with inquiries and concerns
Job Description

Key Responsibilities:

  • Receive and manage incoming telephone calls, determine the purpose of each call, and direct them to the appropriate department or personnel.

  • Welcome and assist visitors, clients, and guests in a professional and courteous manner, ensuring a positive first impression.

  • Guide visitors to the appropriate meeting rooms or personnel and maintain the visitor log as required.

  • Handle incoming and outgoing mail, courier services, and other correspondence efficiently.

  • Schedule appointments, maintain and update calendars, and provide timely reminders to concerned personnel.

  • Perform general administrative tasks, including scanning, printing, photocopying, filing, and maintaining office records.

  • Coordinate with the Team Leader, Manager, and other departments to ensure smooth day-to-day office operations.

  • Maintain the reception area in a clean, organized, and professional condition at all times.

  • Provide administrative and operational support as assigned by management.

  • Perform any other duties and responsibilities assigned by the management from time to time.

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