Key Responsibilities:
Receive and manage incoming telephone calls, determine the purpose of each call, and direct them to the appropriate department or personnel.
Welcome and assist visitors, clients, and guests in a professional and courteous manner, ensuring a positive first impression.
Guide visitors to the appropriate meeting rooms or personnel and maintain the visitor log as required.
Handle incoming and outgoing mail, courier services, and other correspondence efficiently.
Schedule appointments, maintain and update calendars, and provide timely reminders to concerned personnel.
Perform general administrative tasks, including scanning, printing, photocopying, filing, and maintaining office records.
Coordinate with the Team Leader, Manager, and other departments to ensure smooth day-to-day office operations.
Maintain the reception area in a clean, organized, and professional condition at all times.
Provide administrative and operational support as assigned by management.
Perform any other duties and responsibilities assigned by the management from time to time.