Loan and Recovery Assistant
- Industry Other
- Category Customer Service
- Location Kathmandu, Nepal
- Expiry date Jul 05, 2026 (6 days left)
Job Description
About The RoleWe are looking for a dedicated and proactive Assistant – Loan & Recovery to handle loan processing, follow-ups, collections, and client coordination within the Kathmandu Valley and Outside Valley as well. The role involves regular field visits, so a valid two-wheeler driving license and personal bike are mandatory.
This position offers an excellent opportunity for individuals looking to build a career in loan and recovery operations.
Key Responsibilities
Loan Support:
- Assist clients with loan applications, document collection, and verification.
- Conduct field visits to clients and showrooms for loan-related activities.
- Coordinate with internal teams for efficient loan processing.
- Maintain accurate records of loan accounts and client communications.
- Respond to client queries regarding loan terms, payments, and procedures.
- Prepare and submit reports on loan processing and client follow-ups.
- Monitor overdue loan accounts and follow up with clients for repayment.
- Conduct field visits, calls, and written communications for recovery.
- Prepare regular reports on loan disbursements and recovery progress.
- Ensure adherence to company policies and regulatory guidelines.
- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field is preferred; however, students currently pursuing their bachelor’s studies are also encouraged to apply.
- Valid two-wheeler driving license and personal bike are mandatory.
- 1 year of experience in loan, recovery, or customer service preferred (freshers can apply).
- Strong communication and interpersonal skills.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to work independently and handle field visits effectively.
