We are looking for a friendly, customer-focused, and sales-oriented Sales & Admin Assistant to join our team. The ideal candidate will be responsible for delivering excellent customer service, supporting daily showroom operations, handling sales transactions, and maintaining products and displays to a high standard.
Key Responsibilities
Customer Service & Sales
- Welcome customers and provide a friendly and professional shopping experience.
- Understand customer needs and recommend suitable products based on style, size, fabric, and preferences.
- Handle customer inquiries, feedback, and complaints professionally.
- Process sales transactions, returns, and exchanges accurately.
- Support sales targets through effective selling, upselling, and cross-selling.
- Communicate product features, promotions, and offers clearly to customers.
Merchandise & Showroom Management
- Check merchandise quality and ensure products meet the required standards.
- Maintain attractive and organized product displays and visual merchandising.
- Assist with receiving, transporting, sorting, and restocking merchandise.
- Keep products properly arranged and ensure shelves and displays remain well-stocked.
- Support promotional activities and in-store displays.
Inventory & Daily Operations
- Assist with stock counting, inventory management, and record keeping.
- Maintain an organized and clean showroom and work area.
- Support store opening and closing activities when required.
- Follow company policies, operational procedures, and safety standards.
