Salary
Nrs. 20K-25K Monthly
(Negotiable)
This job has been expired
on 2025-02-18
Job Overview
Industry
Business Process Outsourcing (BPO)
Category
Customer Service
Salary
Nrs. 20K-25K Monthly
(Negotiable)
Education
Intermediate (+2)
Required Skills
Teamwork
Customer Service
Communication skills
Microsoft Office
Strong interpersonal skills
Job Description
Responsible for resolving customer queries, providing customer support, enhancing customer experience and generating leads.
Respond to customer inquiries via phone, email, and chat promptly and professionally.
Process leads accurately and efficiently.
Educate customers about our products and services and assist with booking leads.
Collaborate with other departments to ensure customer satisfaction.
Stay up-to-date with our products, services, and policies to provide accurate information to customers.
Office Time: 5:00 AM to 1:30 PM
Job Specification
Should represent the company at all times and be able to communicate effectively in English.
Customer Experience skills will be required to ensure that each customer has an optimum experience with our services.
Excellent English communication, listening, and problem-solving skills are necessary.
A customer-focused approach towards work is important.
Knowledge of MS Office applications.
Comfort in learning various applications used in a contact center.
Previous experience in Customer Service is an advantage.
Job Description
Job Specification
Responsible for resolving customer queries, providing customer support, enhancing customer experience and generating leads.
Respond to customer inquiries via phone, email, and chat promptly and professionally.
Process leads accurately and efficiently.
Educate customers about our products and services and assist with booking leads.
Collaborate with other departments to ensure customer satisfaction.
Stay up-to-date with our products, services, and policies to provide accurate information to customers.
Office Time: 5:00 AM to 1:30 PM
Should represent the company at all times and be able to communicate effectively in English.
Customer Experience skills will be required to ensure that each customer has an optimum experience with our services.
Excellent English communication, listening, and problem-solving skills are necessary.
A customer-focused approach towards work is important.
Knowledge of MS Office applications.
Comfort in learning various applications used in a contact center.
Previous experience in Customer Service is an advantage.
This job has been expired
on 2025-02-18
