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Branch Fiber Head

Full Time

Classic Tech Pvt. Ltd.

Inside Valley, Kathmandu, Kathmandu District Fiber Optic / ISP Technician Jul 27, 2026 (13 days left)

Salary

Nrs. 30K-40K Monthly

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Job Overview

Openings 10

Industry ISP

Category Fiber Optic / ISP Technician

Job Level Mid Level

Education Bachelors

Experience 4 + years

Job Shift Day

Working Hours Flexible

Gender Male Only

License / Vehicle Two-wheeler Required

Required Skills

Leadership and team management CRM (Customer Relationship Management) Technical as well as Soft Skills

Job Description

The Branch Fiber Manager will be responsible for managing day-to-day fiber network operations at the branch level, including installation, maintenance, troubleshooting, and team supervision. The role requires strong technical knowledge of FTTH/GPON networks along with leadership and operational management capabilities to ensure high service quality and customer satisfaction.

Key Responsibilities

Manage branch-level fiber operations and technical teams.
Supervise fiber installation, maintenance, and fault resolution activities.
Ensure timely handling of customer technical issues and service requests.
Monitor network performance and minimize downtime.
Coordinate with NOC, support teams, and regional technical teams.
Maintain quality standards for fiber deployment and service delivery.
Ensure technicians follow company SOPs and safety procedures.
Prepare daily/weekly operational reports and performance updates.
Manage branch technical inventory and equipment utilization.
Support expansion projects and new network deployments in the branch area.
Train and guide field technicians and support staff when required.

Job Specification

Bachelor’s degree or Diploma in Telecommunications, Information Technology, Computer Engineering, Electrical Engineering, or related field.
Minimum 2–5 years of experience in ISP/Fiber Network Operations.
Strong knowledge of:
GPON Technology
FTTH Internet Service
Fiber Splicing & Troubleshooting
Router/Switch Configuration
Broadband and IPTV Services
Good leadership and team handling skills.
Strong problem-solving and decision-making abilities.
Ability to work under pressure and manage field operations effectively.
Good communication and coordination skills.
Valid two-wheeler driving license will be an added advantage.

Preferred Candidate Profile

Experience working in ISP or telecommunications industry.
Ability to manage technicians and field support teams.
Knowledge of customer service handling and escalation management.
Willingness to travel within branch operational areas if required.

What We Offer

Competitive salary and benefits
Career growth opportunities
Dynamic and supportive work environment
Opportunity to work with one of Nepal’s leading ISPs

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Classic Tech Pvt. Ltd.

ISP

Classic Tech is leading Internet Service providers in Nepal. Established in 2009 , the company has always been working for the benefit of its consumers and the public as well. Classic Tech aims as Best Internet Service Provider In Nepal with services ranging from retail , Soho to corporate packages . The goal of the company is to provide reliable and effective internet facilities to maximum people at absolutely minimum cost. The company entertains more than 3 Lakhs active users and is providing services to the people of 74 districts through its 104 outlets.Classic Tech has also been one of the most desired and wanted workplaces for job seekers. As we all know the employment situation of the country, Classic Tech has been contributing largely to helping people earn bread for their families. Being one of the largest ISP Companies in the country, Classic Tech provides employment to more than 1500 people.Classic Tech provides a competitive salary scale and being one of the few private companies to provide SSF facility to its staff is also one of the major reasons, why Classic Tech gets a lot of job applications. The company believes in a fair and transparent hiring policy, by which we mean, providing opportunities to deserving candidates.Classic Tech has various working departments such as Accounts, Sales, admin, customer service, technical, digital marketing, corporate team, and so on. The company provides jobs to fresher to experience based on the need and vacancies in the company.Benefits like competitive salary, social security fund, overtime payment, fuel, and maintenance attract motivated and keen job seekers from the market. In today’s corporate and competitive world, finding suitable and motivated employees out of the available lot is like fishing in a large pond. The HR team of the company works tirelessly for providing the best human resources to the company and to provide equal and fair opportunities to deserving candidates.Classic Tech also believes in keeping hold of its valuable employees and making sure they feel secure sound and cared for by the company whenever they are in need. Organizing refreshment programs, training, and improvement sessions, and paid leave facilities also are the reason why Classic Tech Pvt. Ltd. Is the most searched and desired workplace.