Technical Support Associate
- Industry Other
- Category Fiber Optic / ISP Technician
- Location Kathmandu, Nepal
- Expiry date Jul 19, 2026 (7 days left)
Job Description
Company DescriptionChaudhary Group (CG) is Nepal’s leading multinational conglomerate, with diversified business interests in sectors such as FMCG, banking, energy, education, hospitality, and telecommunications. CG has a legacy of innovation and impact, committed to Nepal’s growth and global presence.
CG Net is Chaudhary Groups foray into the fiber internet service domain. Launched to revolutionize broadband connectivity in Nepal, CG Net offers ultra-fast, reliable, and affordable FTTH (Fiber-to-the-Home) internet services. With a focus on innovation, service quality, and customer experience, CG Net aims to bridge the digital divide and set new benchmarks in Nepal’s internet landscape.
CG Net is looking for Technical Support Associate responsible for providing first-level technical and service support to customers, ensuring quick resolution of common issues and proper escalation of complex problems.
Key Responsibilities
•Retail Customer logical support
•SME Customer logical support
•Corporate Customer logical support
•Passive Network Audit
•PoP Maintenance Audit
Qualifications And Skills
•Min. 10+2 completed; preferred with Bachelor degree
•In depth knowledge FTTH Network
•Network Troubleshooting at Customer’s Premises
•Sufficient Knowledge on Network Device
•Computer Troubleshooting
•MS Package
This is a field-based position, requiring daily travel to customer locations and network sites.
Applicants must own a two-wheeler and possess a valid driving licence.
The company will provide applicable two-wheeler travel and fuel allowances as per company policy.
Business vertical for this Position is CG Communications Ltd
Location Thapatahli, Trade Tower, Kathmandu Nepal.|
