- Oversees the daily operations of the front desk.
- Ensuring efficient and smooth guest check-ins, check-outs, and overall service quality.
- Managing front desk employees, including hiring, training, and scheduling shifts.
- Addressing guest inquiries, handling complaints, and ensuring high levels of customer satisfaction.
- Overseeing daily front desk operations, including check-ins, check-outs, and reservations.
- Handling and resolving guest issues or emergencies in a timely and effective manner.
- Collaborating with other departments (e.g., Digital Marketing, Account, content writing).
- Maintaining accurate records, preparing reports, and managing front desk inventory and supplies.
- Ensuring adherence to company policies, procedures, and health and safety regulations.
Front Desk Manager
Full Time
Khusibu Road, Khusibu, Kathmandu District
Operations Manager / Director
Nov 11, 2025
(Expired)
Salary
Nrs. (15k - 25k) Monthly (Negotiable)
Job Overview
Openings
1
Industry
Tourism and Hospitality
Category
Operations Manager / Director
Job Level
Mid Level
Job Type
Full Time
Salary
Nrs. (15k - 25k) Monthly
(Negotiable)
Education
Intermediate (+2)
Experience
1 + year
Job Shift
Day
Gender
Female
Required Skills
Customer Service
Communication (e.g.: written and oral communication)
Interpersonal Skills (e.g.: patience
empathy)
Job Description
Job Specification
- Strong leadership, communication, and problem-solving skills.
- Excellent leadership, management, and team building skills.
- Time management skills.
- Able to multitask and prioritize tasks.
- Critical thinking and decision making.
- Familiarity with front desk management software and tools.
- Oversees the daily operations of the front desk.
- Ensuring efficient and smooth guest check-ins, check-outs, and overall service quality.
- Managing front desk employees, including hiring, training, and scheduling shifts.
- Addressing guest inquiries, handling complaints, and ensuring high levels of customer satisfaction.
- Overseeing daily front desk operations, including check-ins, check-outs, and reservations.
- Handling and resolving guest issues or emergencies in a timely and effective manner.
- Collaborating with other departments (e.g., Digital Marketing, Account, content writing).
- Maintaining accurate records, preparing reports, and managing front desk inventory and supplies.
- Ensuring adherence to company policies, procedures, and health and safety regulations.
- Strong leadership, communication, and problem-solving skills.
- Excellent leadership, management, and team building skills.
- Time management skills.
- Able to multitask and prioritize tasks.
- Critical thinking and decision making.
- Familiarity with front desk management software and tools.
This job has been expired
on 2025-11-11
Awesome Holidays Nepal Pvt.Ltd
Tourism and Hospitality
Awesome Holidays Nepal is a group of experienced professionals with 10+ years ethical practice in the field of tourism. We not only create adventure options but also cater to all kind of need in the field of hospitality. From the simple bookings of hotels to the strenuous walk into the foothills of Nepal, we at Awesome holidays are known for creating memories.
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