IT Manager

1. Solution Development and Delivery

• Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
• Bridge the link between IT Staffs and IT Consultant/Solution
• Applies significant knowledge of industry trends and developments to improve service to our clients.
• Easily recognizes system deficiencies and implements effective solutions.
• Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining the outsourced employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

 2. Project Management and System Audit:-

• Completes projects by coordinating resources and timetables with user departments
• Verifies application results by conducting system audits of technologies implemented.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.

 3. Budgeting and Controlling:-

• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• To ensure that the IT implementation expenses is within the budget

 4. Quality Service Management :-

• Maintains quality service by establishing and enforcing organization standards.
• To develop Customer Relation Management software that would best fits for the organization standards

5. Internal Operations

• Suggests areas for improvement in internal processes along with possible solutions.
• Develop internal teams/task forces.
• Reviews work of development team.
• Reviews the status reports of team members and addresses issues as appropriate.
• Complies with and helps to enforce standard policies and procedures.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Maintaining the good relations with the IT Solutions provider.
• Contributes to team effort by accomplishing related results as needed.
• Develop strategy for internal operations through help desk management

6. Other Jobs:

• To develop new and innovative systems as per the vision of top management that would integrate with the organization standards.
• To report to the top management on the development of the systems on regular basis

• Should have knowledge of MIS Development and implementation, Technical Management, Technical Understanding, Analyzing Information, Informing Others, Staffing
• Problem Solving, Data Center Management, Developing Budgets, Coordination, Strategic Planning, Risk Management, Quality Management