We are looking for a Junior Software Implementation Officer – HRMS to support the implementation of our HRMS software, assist clients with system configuration, provide user training, and ensure smooth software adoption through ongoing client support.
Key Responsibilities
- Implement and configure HRMS modules, including attendance, leave, payroll, and employee management, based on client requirements.
- Coordinate with clients to understand their HR processes and ensure appropriate system configuration.
- Assist with employee data migration, system testing, and client onboarding.
- Conduct software demonstrations and training sessions for clients and end users.
- Provide ongoing client support, address system-related queries, and troubleshoot functional issues.
- Coordinate with the technical team to report bugs, resolve issues, and communicate updates to clients.
- Follow up with clients to ensure timely issue resolution, user satisfaction, and effective software adoption.
- Maintain implementation records, client feedback, and support documentation.
