- Supervise and monitor daily operations of reception, treatment rooms, physiotherapy, Panchakarma, and housekeeping staff.
- Manage staff attendance, punctuality, and leave approvals and handle disciplinary or complaint-related matters.
- Ensure smooth patient service flow, manage OPD operations, record complaints, and follow up on resolutions.
- Maintain proper records, security, and upkeep of office equipment, machines, beds, and supplies.
- Monitor expenses, identify inefficiencies or leakages, and prepare monthly financial and operational reports.
- Ensure compliance with company policies, including code of conduct, dress code, confidentiality, and regulatory requirements.
- Conduct employee onboarding, training, and performance evaluations to improve efficiency and reduce errors.
- Maintain effective communication and coordination with management, staff, and stakeholders, ensuring accurate reporting.
- Handle emergency situations such as staff shortages, patient issues, or operational disruptions.
Promote a professional work culture, discipline, and high service standards while acting as a role model.
Administrative and HR Officer
Full Time
Lazimpat, Kathmandu
General Management
Jul 24, 2026
(13 days left)
Job Overview
Openings
1
Industry
Healthcare/Hospital
Category
General Management
Job Level
Senior Level
Education
Bachelors
Experience
1 + year
Job Shift
Day
Gender
Female Only
Openings
1
Industry
Healthcare/Hospital
Category
General Management
Job Level
Senior Level
Education
Bachelors
Experience
1 + year
Job Shift
Day
Gender
Female Only
Required Skills
Administrative
Communication skills
Strong interpersonal skills
Compliance
Human Resources
Job Description
Job Specification
- Proven experience working in a healthcare or clinical setting, preferably in administrative or HR roles.
- Strong monitoring skills to oversee staff attendance, work quality, and discipline adherence.
- Effective decision-making ability in handling leaves, complaints, errors, and administrative matters.
- Excellent coordination and communication skills with management, staff, and patients in a professional manner.
- Proficient in record-keeping, maintaining accurate data on attendance, leave, billing, equipment, and administrative documents.
- High level of confidentiality in handling employee, patient, and financial information.
- Strong crisis management skills to handle emergencies such as staff shortages, disputes, and technical issues.
- Ability to monitor service quality, patient care standards, and treatment protocol compliance.
- Training and mentorship capability to guide new staff and minimize recurring errors.
- Knowledge of legal and regulatory requirements, including Ministry of Health and local authority compliance.
- Strong professionalism and leadership qualities with a focus on discipline, ethics, and accountability.
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