Intern (Itahari Hub)
- Industry Other
- Category Administration
- Location Itahari, Nepal
- Salary Not Disclosed
- Expiry date Sep 27, 2026 (7 days left)
Job Description
Position: Hub Intern (Itahari Hub)
Department: Parcel
Sub-Department: Out of Valley (OV)
Job Description:
The Hub Intern supports the daily ground operations of the Itahari hub, ensuring seamless package handling, efficient last-mile delivery, and accurate administrative record-keeping. Working closely under the guidance of the Hub In-Charge, this role manages receiving, system entries, cash reconciliation, rider support, and return logistics.
Key Responsibilities:
- Assist in receiving parcels from the Kathmandu hub and recording them accurately in the system.
- Support the allocation of tasks to delivery agents under the supervision of the Hub In-Charge.
- Help track and reconcile COD collections from delivery agents and prepare them for bank deposit.
- Coordinate with delivery riders and assist in onboarding new riders.
- Help manage communication with the transportation company for return shipments.
- Maintain office documents and records, and ensure basic administrative support for daily hub operations.
- Assist in providing Walk-In Support (WIS) to riders for issues not solvable through online platforms.
Qualifications:
- Pursuing or have completed a Bachelor's degree in Business Administration, Marketing, or a related field
- Strong communication and negotiation skills.
- Target-driven with excellent interpersonal skills.
- Ability to work independently and manage field activities effectively.
- Should be familiar with the internet, email, Google Sheets, and MS Office (Word/Excel).
- Should have a bike driving license.