Sales Development Representative

Job Description

SyncGTM is looking for a mid-level Sales Development Representative to help us grow our customer base across international markets.

This isn’t a traditional SDR role where you only send cold emails and book meetings.

You’ll work closely with prospects and users throughout their journey — finding and engaging potential customers, activating new signups, helping users get value from SyncGTM, qualifying opportunities, and booking meetings for our sales team.

You’ll be deeply ingrained with our users and work closely with our founders and GTM engineers to understand what customers need, where they get stuck, and how we can help them succeed.

The role includes uncapped commissions and significant opportunities to grow into an Account Executive, Customer Success, or GTM role.

Who You Are

You have 6 to 12 months of experience in B2B sales, lead generation, business development, customer success, or another client-facing role.

You are comfortable speaking with prospects and customers, writing outbound messages, following up, helping users solve problems, and working toward clear targets.

Experience working at an agency, managing international clients, supporting SaaS customers, or using GTM automation tools is preferred.

You are:

• Fluent in spoken and written English
• Comfortable with cold outreach and prospecting
• Confident speaking with international prospects and customers
• Comfortable helping new users get started with a product
• Persistent with follow-ups
• Organised and able to manage multiple conversations
• Curious about AI, sales, customer success, and automation
• Comfortable working toward weekly and monthly targets
• Motivated by performance and uncapped commissions
• Willing to understand customers deeply rather than just book meetings
  

What You’ll Do

You’ll be responsible for generating qualified sales opportunities while helping new users successfully activate and adopt SyncGTM.

Your responsibilities will include:

• Researching target companies and decision-makers
• Building prospect lists based on our ICP
• Running outbound campaigns across email, LinkedIn, and calls
• Personalising outreach based on company and prospect research
• Cold calling and speaking directly with potential customers
• Following up with prospects across multiple channels
• Qualifying inbound and outbound leads
• Booking qualified meetings for the sales team
• Reaching out to new SyncGTM signups and helping them activate
• Understanding what users are trying to achieve and helping them build their first workflows
• Following up with users who sign up but haven’t activated
• Identifying high-intent users and converting them into sales conversations
• Answering basic product questions and directing users toward the right workflows or resources
• Collecting feedback from users and sharing insights with our product and GTM teams
• Keeping CRM records and prospect information up to date
• Testing new messaging, audiences, and outbound strategies
• Working with GTM engineers to improve our prospecting and automation systems
• Learning from campaign and activation data to improve conversion rates

You’ll have direct exposure to both prospects and active users, giving you a much deeper understanding of the customer than a typical SDR role.

Who We Are

SyncGTM is an AI-powered GTM automation platform helping sales and marketing teams find, enrich, research, and engage potential customers.

We work with startups, agencies, mid-market companies, and enterprise teams across international markets.

Our team works at the intersection of AI, sales, data, and automation, building systems that help companies run their GTM operations more efficiently.

What You’ll Learn and Achieve

This role gives you exposure to the full customer journey — from finding a prospect to helping them become a successful user.

You’ll learn how to:

• Build and run modern B2B outbound campaigns
• Activate and onboard SaaS users
• Understand customer problems and translate them into workflows
• Turn product signups into qualified sales opportunities
• Use AI for prospect research and sales personalisation
• Use GTM automation and sales intelligence tools
• Find and qualify the right companies and decision-makers
• Write outbound emails and LinkedIn messages that get responses
• Run multi-channel prospecting campaigns
• Use CRM and sales automation systems
• Understand buyer intent and company signals
• Speak with international prospects and customers
• Improve campaigns using sales and activation data
• Collect customer feedback and turn it into actionable insights
• Build AI-powered sales workflows
• Understand how product, sales, and customer success work together

You’ll get hands-on exposure to real campaigns, international customers, modern AI tools, and how a fast-growing B2B company builds its sales and customer success engine.

Over time, you’ll have the opportunity to progress toward becoming a full-cycle Account Executive, Customer Success Manager, or GTM professional.