Brand Manager (Hospitality)
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Industry
Other
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Category
Hospitality
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Location
Kathmandu, Nepal
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Salary
Not Disclosed
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Expiry date
Sep 06, 2026
(5 days left)
Job Description
Roles & Responsibilities
- Manage the overall day-to-day operations of the bubble tea outlet.
- Supervise, motivate, and coordinate baristas, service staff, cashiers, and other outlet employees.
- Monitor key outlet KPIs including sales, average order value, product mix, wastage, and customer satisfaction.
- Handle customer feedback, complaints, and service issues promptly and professionally.
- Monitor daily consumption of tea, milk, pearls, syrups, toppings, fruits, packaging materials, and other ingredients.
Job Description
- Bachelor's degree or equivalent qualification in Hotel Management, Hospitality, Business Management, or a related field preferred.
- 4–5 years of experience in F&B, café, QSR, beverage, bubble tea, or retail outlet operations.
- Prior experience as an Outlet Manager, Store Manager, Café Supervisor, Restaurant Supervisor, Shift Leader, or Senior Barista will be an advantage.
- Experience in bubble tea or specialty beverage operations will be highly preferred.
- Strong knowledge of beverage preparation, customer service, inventory, POS, and outlet operations.
Skills: customer service,management,operations,customer satisfaction,tea
