Clinic Incharge

Job Description

Company Description

Samaj Dental Hospital is a reputed dental care center with over 24 years of excellence in providing high-quality and affordable oral health services. Renowned for its team of expert dentists and specialists, the hospital is committed to delivering outstanding dental treatments that are easily accessible to all. Established on 16th July 2001 at New Baneshwor, it adheres to national standards as a government-registered institution. Currently operating from thirteen locations across Kathmandu Valley, Samaj Dental continues to lead in improving smiles and promoting oral health in the community.

Role Description

This is an on-site, full-time role for a Clinic Incharge located in Kathmandu. The Clinic Incharge will oversee daily clinic operations, ensure the delivery of high-quality patient care, manage and coordinate a team of dental professionals, and maintain compliance with hospital protocols. The role includes supervising staff, providing leadership, working on client satisfaction, handling administrative responsibilities, and collaborating with the team to achieve operational excellence.

ROLES AND RESPONSIBILITIES

1. Supervises staff and oversee daily operation.

2. Checking each and every dental instrument, materials, compressor, x-ray, autoclave etc are working or not.

3. Checking appointments.

4. Staffing and their time table duty roster check.

5. Checking and correcting of previous dates entries patient cards bills with software.

6. Checking Daily essential supplies to the clinic (drinking water, dental materials,, instruments etc)

7. Bank Deposit.

8. Store check.

9. Tracking and recording lab works.

10. Supervising and checking cleaning procedure (sterilization).

11. Checking online appointments periodically, updating social media checking emails.

12. Reporting reports to the group regarding the daily patient & record collections.

13. Personally communicating with dental surgeons and other staffs about the operation.

14. Checking whether the opd card is filled with necessary information or not.

15. Proper utilization and safe handling of the organizations property.

16. Is responsible to work closely with all the employees including Dentists, Dental Hygienist and Cleaner to help everyone to perform their duties effectively. 

17. Manage staffs schedule and their holiday period well in advance and communicate with management about any kind of staffs leave.

18. Coordinate with various schools, colleges and Banks and any other institution to promote Samaj Dental and to carry out Dental camps. Also taking feed back with the respective institution after the events. 

19. Taking feedback from the patients regarding the services that we offer.

20. Visiting nearby hospitals, clinics & pharmacy for patient referrals.

21. Handling grievances. 

22. Renewal of the clinics

23. Coordinating with account officers regarding the audit and tax clearance 

24. Checking issued materials with the store record.

25. Attendance report.

26. Arranging staff meeting.

27. Coaching, counseling and disciplining the new and existing employees.

• Note: It is required to have a valid license and a bike.