Retail Sales Officer | Baby & Maternity Segment

Job Description

Company Description Neil Orthotics is a leading provider of orthopedic solutions focused on improving patients’ quality of life through high-quality, reliable, and effective products. The company offers a comprehensive range of braces, supports, prosthetics, and rehabilitation devices designed to enhance mobility, reduce pain, and support recovery. With a strong commitment to innovation and rigorous manufacturing standards, Neil Orthotics brings advanced orthopedic care to healthcare professionals and their patients. The team is composed of experienced healthcare and orthopedic professionals who prioritize integrity, collaboration, and a patient-first approach. Neil Orthotics aims to be the preferred partner for healthcare providers by delivering solutions that support optimal patient outcomes.

Role Description The Retail Sales Officer | Baby & Maternity Segment is a full-time, on-site role based in Bāgmatī, Nepal. This role is responsible for promoting and selling baby and maternity products within the orthopedic portfolio, providing product information, and ensuring a positive in-store experience for customers and caregivers. Day-to-day tasks include greeting and assisting customers, understanding their needs, recommending suitable products, and maintaining accurate sales records and inventory levels. The Retail Sales Officer will coordinate with internal teams and channel partners, support promotional activities, and follow up on leads to drive sales growth. The role also involves maintaining product displays, ensuring adherence to company policies, and providing feedback from customers to help improve products and services.

Qualifications

• Preferred Gender: Female (Considering the nature of client interation in maternal care settings)
• Candidates should possess strong Customer Service skills with a focus on empathy, patience, and support for caregivers and patients.
• Candidates should possess Lead Generation and basic Sales Operations skills to identify prospects, follow up on inquiries, and manage sales processes.
• Candidates should possess effective Communication skills, including clear verbal and written communication in local languages and English where required.
• Candidates should possess Channel Sales and relationship management skills to collaborate with retailers, clinics, and other partners.
• Prior experience in retail sales, baby and maternity products, or healthcare-related products is beneficial.
• Ability to work on-site in Bāgmatī, Nepal, including weekends or extended hours as needed.
• Basic computer literacy for handling sales records, inventory systems, and reporting.
• Minimum high school diploma; additional training or certification in sales, healthcare, or related fields is an advantage.