Quality Specialist
- Industry Other
- Category Communication/Journalism
- Location Nepal
- Expiry date May 16, 2026 (7 days left)
Job Description
Our client is an international company providing a wide range of services across different markets. They are currently looking for a proactive Quality Specialist to develop guidelines for Support Specialists and assess the quality of their performance.
Apply if you have strong writing skills and attention to detail.*
Main Responsibilities:
- Assess the quality of support agents' performance and provide feedback regarding it
- Translate, validate and optimize existing guidelines
- Maintain communication with cross-functional teams within the service
Requirements:
- Strong writing and verbal skills in Nepali and English languages
- Ability to learn quickly and adapt to new challenges
- Ability to work in a team and provide constructive feedback
*By applying, you consent to the transfer of your CV to our client for consideration for this position.
