Business Development Officer (Outsourcing & Call Center Industry)
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Industry
Other
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Category
Customer Service
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Location
Kathmandu, Nepal
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Expiry date
May 03, 2026
(6 days left)
Job Description
Key Responsibilities
- Identify, develop, and close new business opportunities in BPO and call center services
- Build and maintain strong relationships with prospective and existing clients
- Conduct market research to identify trends, competitors, and potential leads
- Prepare and deliver compelling business proposals and presentations
- Collaborate with operations and account management teams to ensure service alignment
- Negotiate contracts and pricing agreements with clients
- Achieve monthly and quarterly sales and revenue targets
- Represent the company at meetings, networking events, and industry engagements
Required Skills & Qualifications
- Bachelor’s degree in Business, Marketing, or related field
- 2–5 years of experience in business development, preferably in outsourcing or call center industry
- Strong understanding of BPO services, customer support operations, and sales processes
- Excellent communication, negotiation, and presentation skills
- Ability to generate leads through multiple channels including LinkedIn, email outreach, and networking
- Results-oriented mindset with strong analytical and problem-solving abilities
- Comfortable working in a fast-paced, target-driven environment
Preferred Attributes
- Experience working with domestic & international clients
- Familiarity with CRM tools and sales pipeline management
- Strong professional network in outsourcing or customer service industry
- Self-motivated, proactive, and highly organized
What We Offer
- Competitive salary with performance-based incentives
- Career growth opportunities in a rapidly expanding industry
- Exposure to international clients and global markets
- Dynamic and collaborative work environment
- Ongoing training and professional development support
