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Social Media / community Specialist

Industry Other
Category Social Media/Customer Support
Location Kathmandu, Nepal
Expiry date Apr 26, 2026 (7 days left)

Job Description

Company Description

Outreach Nepal, established in 2003, is a leading marketing services firm recognized for its innovative advertising campaigns that shape brand experiences and influence popular culture. Based in Kathmandu, the agency combines strategy, creativity, data, and technology to deliver impactful communication solutions. With over a decade of experience across urban and rural Nepal, Outreach has built a reputation for authenticity, inclusivity, and professionalism. Its multicultural and dynamic team fosters collaboration to craft meaningful brand connections with consumers. Honored with multiple global and domestic awards, Outreach is the only Nepal-based winner of the "Campaign South Asia Independent Agency of the Year" and continues to be one of Nepal's most progressive agencies.

Role Description

This is a full-time, on-site role based in Kathmandu for a Social Media/Community Specialist. The specialist will be responsible for managing social media platforms, creating engaging content, implementing and evaluating digital marketing campaigns, and cultivating a strong online community. Day-to-day tasks include developing and scheduling posts, analyzing audience engagement, responding to community interactions, and strategizing innovative ways to amplify brand presence. The role demands collaboration with internal teams to ensure alignment with broader marketing goals.

Qualifications

Key Responsibilities

Content Creation: Design, write, and schedule posts across various Social Media
Engagement: Respond to all comments and direct messages in a timely
Moderation: Monitor discussions to remove spam, resolve conflicts, and ensure community guidelines are followed.
Strategy: Maintain a monthly content calendar that aligns with our brand’s goals.
Reporting: Track weekly growth and engagement metrics to see what’s working.

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