Support Specialist
- Industry Other
- Category Documentation
- Location Nepal
- Expiry date Apr 19, 2026 (7 days left)
Job Description
We are looking for a Support Specialist to join our team. Our company embraces the values of "go tech" and "grow together", striving for innovation and collective development.
Responsibilities:
- Responding to customer inquiries via phone, email, and chat.
- Providing policy-based resolutions to customers and partners.
- Assisting with complex cases in a timely and professional manner
- Updating customer records and maintaining accurate logs of support interactions.
- Collaborating with the team to improve support processes and documentation.
Requirements:
- Basic knowledge of computer hardware and software.
- A personal laptop or PC with stable internet and power supply (including backup).
- Ability to work in a team and support colleagues.
- Willingness to learn and develop professional skills.
- 6+ months of experience in customer support.
- Fluency in Nepali and English.
Join us and become part of a dynamic team that values continuous learning and technological advancement. For more about our values, visit yango.com/career/values.
We look forward to your application!
*The terms of cooperation with companies of the Yango group or its partners may vary from those indicated on the website; please check with the recruiter for details.
Related Jobs
More Jobs
