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Showroom Manager

Industry Other
Category Customer Service
Location Kathmandu, Nepal
Expiry date Mar 29, 2026 (6 days left)

Job Description

Organisation: Leading Multi-Brand Cosmetic Store

We are looking for a proactive and results-driven Store Manager who can independently manage store operations, lead the team, deliver top-notch customer service, and drive sales. The ideal candidate should be well-groomed, professional, and capable of working under pressure in a fast-paced retail environment.

Key Responsibilities

Manage day-to-day store operations and ensure smooth functioning
Lead, manage, motivate, and train the store team to meet performance goals
Deliver exceptional customer service and handle customer complaints or issues efficiently
Drive sales through upselling and cross-selling techniques
Ensure achievement of store sales targets and KPIs
Oversee inventory & stock management, including expiry control and loss prevention
Handle billing operations, cash management, and daily sales reports
Maintain high standards of store hygiene, visual merchandising, and display
Plan and execute in-store campaigns, promotions, and activities that work best for the store
Monitor product availability and coordinate timely replenishment
Ensure accurate documentation and reporting
Use POS systems efficiently for billing, reports, and inventory tracking

Required Skills & Qualifications

Minimum 2 years of experience as a Store Manager / Assistant Store Manager in Health & Beauty retail
Strong team handling and leadership skills
Excellent communication and customer-handling abilities
Good knowledge of stock management and expiry loss control
Sales-driven mindset with strong upselling & cross-selling skills
Basic working knowledge of POS systems
Ability to multitask and perform well under pressure
Well-groomed, professional, and presentable personality

What We’re Looking For