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Assistant- CRM

  • Category Customer Service
  • Location Bagmati, Kathmandu District
  • Job Level Mid Level
  • Salary Nrs. Negotiable Monthly
  • Education Level Bachelors
  • Desired Candidate Both(Female, Male)
  • Experience Fresher
  • Expiry date Mar 28, 2026 (5 days left)
Job Description

Position: Assistant- CRM

About the job

We are looking for a dynamic and detail-oriented individual to join our team as an Assistant – CRM

Key Responsibilities:

  • Follow up with customers on pending EMIs and ensure timely collections

  • Handle customer queries and provide prompt resolutions

  • Assist customers throughout the loan process, from application to disbursement

  • Maintain and update customer records in the system

  • Coordinate with internal teams to ensure smooth service delivery

  • Support customer engagement and retention initiatives.

Requirements:

  • Bachelor’s degree in Management, Business Administration, or a related field

  • Freshers are encouraged to apply.

  • Strong communication and interpersonal skills

  • Basic knowledge of CRM systems and MS Office

  • Ability to handle customers professionally and manage multiple tasks

  • Flexible with the timing.

Interested candidates can send their CV to: [email protected].

Please apply as per given instruction. Save Job
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