Front Office Associate
- Industry Other
- Category Hospitality
- Location Ilam, Nepal
- Expiry date Feb 22, 2026 (Expired)
Job Description
Company Description
Vasista Hospitality is a dynamic team of hotel consultants in India and Nepal, specializing in innovative, data-driven solutions for the hospitality and hotel industry. We provide comprehensive support for properties at any stage, whether it’s a new hotel, a property in development, or matching hotel owners with operators. Our services encompass all aspects of hotel management and hospitality consulting. As one of the youngest consultancy firms in the industry, we are committed to bringing fresh perspectives and expertise to our clients.
Role Description
This is a full-time hybrid role for a Front Office Associate, based in Kanyam, Ilam. The Front Office Associate will be responsible for ensuring a welcoming and efficient Guest experience, managing reception tasks, assisting with check-in processes, and addressing guest inquiries. Additional responsibilities include handling phone calls, managing bookings, and providing exemplary customer service to enhance the guest experience.
Qualifications
- Experienced in Phone Etiquette and Receptionist Duties
- Strong skills in Customer Service and Check-in procedures
- Excellent Communication skills, both verbal and written
- Organizational abilities and attention to detail
- Proficiency with front office software tools and systems is a plus
- Ability to maintain a professional demeanor in a fast-paced environment
- Bachelor's degree in Hospitality, Business, or a related field is advantageous
