Leela Garden is seeking a friendly, organized, and customer-oriented Receptionist to be the first point of contact for guests and visitors. The ideal candidate will manage front desk operations, provide excellent customer service, handle inquiries, and ensure a welcoming environment while supporting daily administrative tasks.
Key Responsibilities
- Welcome and assist guests, clients, and visitors in a professional and courteous manner.
- Answer and direct incoming phone calls and respond to customer inquiries.
- Manage visitor registration and maintain the reception area in a clean and organized manner.
- Handle bookings, reservations, and customer appointments (if applicable).
- Receive, sort, and distribute mail, packages, and documents.
- Maintain records, files, and basic office documentation.
- Coordinate with different departments to ensure smooth communication and operations.
- Assist with administrative tasks such as data entry, filing, photocopying, and preparing reports.
- Handle customer complaints or concerns professionally and escalate issues when necessary.
- Ensure office supplies at the reception are adequately stocked.
