Position: Customer Service Representative (Recent Job)
- No. of Openings 1
- Category Customer Service
- Job Location 1
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelor
- Experience Upto one year
- Expiry date Mar 22, 2019 (Expired)
Job Description
- Answer phone calls and respond to customer inquiries regarding products and services of our clients.
- Recommend product or service from among our clients by collecting customer information and analyzing their past history and service needs
- Handle and process online and telephonic orders
- Mobilize delivery staffs in wise, effective and efficient manner
- Ensure excellent service standards and maintain high customer satisfaction
- Promptly identify and resolve customer issues and follow up to ensure resolution
- Contribute to team effort by accomplishing related results as needed
Job Specification
- Having good working knowledge of basic computer applications
- Proper handling of customer and active listening to understand customer needs
- Capable of dealing calmly and politely with customers under stressful conditions
- Ability to make logical and quick decision in a difficult situation
- Ability to handle multi-tasks and manage them time effectively
- Excellent verbal and written communication skills in both Nepali and English
This job has been expired
on 2019-03-22
Share: